Account Manager

Optelian is looking for a passionate Account Manager who will partner with and ensure the long-term success of our customers. You will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. What makes Optelian different? You have a voice. Optelian recognizes success and wants to ensure that you maximize your potential both professionally and personally. Isn’t it time that you join a company that recognizes you for what you achieve rather than just the bottom line? Join Optelian and experience the difference for yourself!

Duties and responsibilities:

  • Operate as the lead point of contact for any and all matters specific to our customers
  • Build and maintain strong, long-lasting customer relationships
  • Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
  • Coordinate multi-level and multi-regional sales support from sales team members
  • Ensure the timely successful delivery of our solutions according to customer needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Forecast and track key account metrics
  • Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
  • Assist with high-severity requests and issue escalations as required

Qualifications, skills, experience

  • 7+ years of account management or other relevant experience
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Experience in delivering client-focused solutions based on customer needs
  • Highly organized to maximize supportive resources
  • Candidates must have a selling background that includes a minimum of 5 years in optical access and/or transport solutions
  • Working knowledge of CWDM and DWDM systems is preferred
  • Minimum of 60% travel will be required
  • Proven track record selling to Tier 1 customers or relevant Network Service Provider experience
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
  • Bachelor’s degree (Arts or Science) or equivalent

To apply, please send your resume to quoting National Account Manager, US OPT 1506251